How is dealing with me different from any other travel professional?
1) I begin with you – I want to get to know you first and then I tailor my recommendations around what I think would best fit your needs. I do not begin with a brochure and see how I can fit you into it. You come first.
2) Training –
I am a very well-trained travel professional. I hold credentials from
the Travel Institute, including the prestigious CTC certification
(Certified Travel Consultant) not held by many sales consultants,
Destination Specialist certifications for the Caribbean and Western
Europe, am an Accredited Cruise Counsellor and have completed various
tourism board programs worldwide. I participate in sales and destination
training seminars on a monthly basis and attend worldwide travel
conventions on a yearly basis. You won’t find many travel professionals
who actively sell travel with my credentials.
3) Well-Affiliated –
I have chosen my professional affiliations very carefully. Although I
am an entrepreneur in the Toledo, OH area, I am very well connected in
the industry to my agency, Travel Experts, Inc. headquartered in
Raleigh, NC. I am an independent travel consultant for Travel Experts,
Inc. Travel Experts has been in business since 1989 and has pioneered
the business model of hosting independent travel consultants nationwide
such as myself. Travel Experts, Inc. is a proud member of the world’s
most prestigious travel consortium, Virtuoso, putting it in the top 1%
of travel agencies worldwide.
4) Networking –
This isn’t something I do if I have time left over. It’s just as
important to my business as being in my office taking care of my
customers. Through my extensive networks of contacts both within the
travel industry and in the local community, I am very well-connected to
provide you with a very high level of customer service.
5) Customer Service –
Most businesses will tell you it is their level of customer service
that sets them apart from their competition. I don’t just tell you about
my customer service…I live it. I'm willing to meet with you at your
convenience which sometimes involves nights and weekends. I am almost
always accessible to you through either my office hours, e-mail or cell
phone. Through my vast network of local contacts, I can often even
assist you with non-travel related needs you might have.
6) I'm an Entrepreneur –
As an entrepreneur, I am very vested in the success of my business.
It’s a huge part of who I am. The level of commitment I give it is much
greater than others who work for someone else. I personally care about
the business you do with me and will do everything I can to see that you
are a very satisfied customer.
Sue Dybowski, CTC
(Certified Travel Consultant)
Affiliated with Travel Experts, Inc.
Travel Experts of Toledo - 6711 Monroe Street - Sylvania Ohio, 43560 - 419-882-1257